Refund policy

At Knovak Nation, each tumbler is handmade with love and care—because we want you to feel truly special with every sip. Due to the custom and handcrafted nature of our products, all sales are final.

However, your satisfaction means the world to us. If your order arrives damaged or incorrect, please contact us within 5 days of delivery at [your email/contact info], and we’ll gladly make it right.

To qualify for a replacement or refund:

• Include clear photos of the item and packaging

• Contact us within 5 days of receiving your order

• Item must be unused and in original condition

We’re here to help and want you to feel confident shopping with us. Thank you for supporting our small business!